Colordyne Technologies offers technical support for both pre- and post-sale customers. Support is provided through email, telephone, or Skype (colordyne.techsupport). To submit a technical support request, please use our online form, call us at 262-317-7591, or Skype colordyne.techsupport
Colordyne uses TeamViewer™ to connect to your PC/server to remote control as if we are sitting in the same office with you. Remote access allows us to install any necessary software or firmware to your computer, as well as provide on-demand technical support. This quick, on-the-spot solution lets us connect within seconds. We recommend that you download a copy of TeamViewer™ in advance of your call to expedite our support. Contact our technical support team to connect today!
Download TeamViewer (Version 9)
In order to ensure our partners are set up to be successful, Colordyne Technologies offers training in a few different flavors. For our Value-Added Resellers, Colordyne provides no-fee training done at our Brookfield office. This two-day course includes both technical training and education on the label design and RIP software tools. Additional training can be scheduled on-site or at our office for a fee. Some training can also be accomplished online using WebEx™.
For our 2600 and 3600 Series users, training is included as a part of the on-site installation and set-up of your digital color label and tag press system. Training on the RIP and label design software tools is done for no-fee in Brookfield, Wisconsin.
For more information on our training programs, please contact us at firstname.lastname@example.org or by calling 262-784-1932.
Colordyne uses join.me. online meetings service to conduct product training, product demos, and more. You’ll be surprised what you can learn in 60 to 90 minutes from the comfort of your own desk. To schedule an online training or demonstration session, contact the Colordyne team at 262-784-1932 or email@example.com.
Colordyne offers Customer Growth to our resellers and end user customers on fee basis. Although the products sold by Colordyne are designed with ease of use in mind, certain projects require the expertise of technicians who have extensive experience in the industry. Barcode labeling services such as label template design, label printing application, or integration are available.