Colordyne Technologies strives to offer unparalleled service and support for our digital color print solutions. Providing our customers with the right tools and services, Colordyne’s technical support team offers remote assistance, training, online demonstrations, and more. Use those services and tools to increase your knowledge of color print applications.
Colordyne Technologies print drivers allow you to monitor the ink usage, perform diagnostic checks, run maintenance tasks, and print reports from your computer. Install the latest drivers and firmware below.
The Operator Manual will provide you with assistance of installing and assembling the 1600-S & 1600-C printer. This manual will help a print operator to learn the print driver and provide an overview of maintenance on the printer.
The Quick Start Guide will take you through the first steps of installing your Colordyne Printer.
The 1600-S & 1600-C printers have LED buttons which communicates what is going on with the printer. The buttons blink at different rates to let you know when it is performing maintenance, printing, experiencing an error, or powering up/shutting down.
|– 2600 Series Press Pre-installation Guide|
|– 2600 Series Press User Guide|
|– 2600 Series Press Drivers & Firmware|
|– Material Safety Data Sheet (MSDS) for Commercial Class Ink|
|– 3600 Series Operator Manual|
|– Material Safety Data Sheet (MSDS) for 3600 Series Cheetah Ink|
|– Material Safety Data Sheet (MSDS) for 3600 Series Tigris Ink|
Colordyne Technologies offers technical support for both pre- and post-sale customers. Support is provided through email, telephone, or Skype (colordyne.techsupport). To submit a technical support request, please use our online form, call us at 262-317-7591, or Skype colordyne.techsupport
Remote Access Support
Colordyne uses TeamViewer™ to connect to your PC/server to remote control as if we are sitting in the same office with you. Remote access allow us to install any necessary software or firmware to your computer, as well as provide on-demand technical support. This quick, on-the-spot solution lets us connect within seconds. We recommend that you download a copy of TeamViewer™ in advance of your call to expedite our support. Contact our technical support team to connect today!
In order to ensure our partners are set up to be successful, Colordyne Technologies offers training in a few different flavors. For our Value-Added Resellers, Colordyne provides no-fee training done at our Brookfield office. This two-day course includes both technical training and education on the label design and RIP software tools. Additional training can be scheduled on-site or at our office for a fee. Some training can also be accomplished online using WebEx™.
For our 2600 and 3600 Series users, training is included as a part of the on-site installation and set-up of your digital color label and tag press system. Training on the RIP and label design software tools is done for no-fee in Brookfield, Wisconsin.
For more information on our training programs, please contact us at firstname.lastname@example.org or by calling 262-784-1932.
Colordyne uses the WebEx™ online collaboration service to conduct product training, product demos, and more. You’ll be surprised what you can learn in 60 to 90 minutes from the comfort of your own desk. To schedule an online training or demonstration session, contact the Colordyne team at 262-784-1932.
Colordyne offers Professional Services to our resellers and end user customers on fee basis. Although the products sold by Colordyne are designed with ease of use in mind, certain projects require the expertise of technicians who have extensive experience in the industry. Barcode labeling services such as label template design, label printing application, or integration are available.
Colordyne Technologies is dedicated to providing innovative products backed by unparalleled service and support. Please submit the required information in the form below to ensure a timely and accurate response.
Label Designer Pro Software
Label Designer Pro ensures that end users have an efficient, simple way to incorporate variable data into any color enhanced barcode product or shipping label.
Colordyne Print Monitor Software
This application replaces the legacy Tool Box. Functions include drop counts, job costing, system status, and printer maintenance.
Why register your Colordyne printer?
Here are a few reasons:
- Registering your printer activates your warranty.
- Colordyne will periodically send you tech tips on how to get the best result from your Colordyne printer.
- Our technical support team will send you updates, including new drivers, updated firmware, and other equipment information.
- Technical service bulletins will be e-mailed to you directly.